Shipping policy

At Cielan, we are committed to providing the best shipping options, regardless of where you live. We deliver to customers worldwide, ensuring a high level of service and responsiveness.

Delivery Timeframes

Our delivery process is divided into two key periods:

1. Processing Time (48-72  hours):

   • Order confirmation, adjustment, quality inspection, and packaging.
     
     

2. Delivery Time (Approximately 7-12 Days):

   • The time required for your order to travel from our international shipping center to your delivery location.
   • Estimated delivery times for major destinations:
     • USA / Canada / United Kingdom / Australia / New Zealand:  7-12 days
   • Holiday / Peak Season delivery times for major destinations:
     • USA / Canada / Australia / New Zealand: 10-15 days.

Please note: Shipping times do not include potential delays due to customs and duties. Additionally, there may be longer delivery times during peak seasons such as Christmas, New Year, Black Friday, or Valentine's Day.

Shipping Costs

We offer the following shipping option:

• Standard Shipping (with tracking):  Free on all orders.